Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.
We are recruiting to fill the position below:
Job Title: PS Core and MPBN Operations Manager
Location: Nigeria
Job Type: Full-time · Mid-Senior level
About the Job
- Expected to develop most optimal and efficient mode of ensuring continuous service delivery to meet all internal and external customers SLA;
- Partner with other stakeholders in the network to ensure timely resolution of issues and sustain best customer experience.
- This function is expected to act as the lead representative for business, technical and functional requirements in Mobile Packet core and IP Backbone (MPBN) Operations and Management.
- The function will oversee the management of the Packet switched network and define a proactive and effective approach in ensuring all performance indices are met;
- Support project implementation within the network and ensure compliance of all activities to defined processes;
Responsibilities
- IP Backbone Operations for smooth transport of all services
- Explore new initiatives which meet business requirements by developing and delivering cost efficient operations management to reduce OPEX
- Detailed Network Reporting and Documentation
- Evolve Operations Management
- PS Core Operations to ensure Uninterrupted data service Delivery
- Drive Employee Engagement
Qualifications
- Bachelor’s / Master’s Degree in Telecommunication / Electronic Engineering
- Vendor experience – HUAWEI, ERICSSON, JUNIPER, ALCATEL LUCENT Router/Switch/Firewall Platforms; Packet Core Elements – Including Charging nodes and Diameter Routers in data networks.
- Understanding of the evolution of native EPC to cloud-based and architecture transformation from Central to Distributed using Control-User Plan Separation (CUPS) technology.
- Vast experience with Virtual solutions and underlying cloud infrastructure
- Good understanding of transmission domain (Fiber and Microwave) functions and how it works with IP/MPLS network to deliver E2E services.
- Experience with Ericsson PS core will be an added advantage
- Detailed working Telecommunications Knowledge
- Analytical and Presentation skills
- A basic understanding of 3GPP /ITU-T and ETSI standards is required.
- Minimum of 8-10years working experience in large Mobile Network Operator with the Evolved Packet Core (EPC) and IP/MPLS Backbone networks.
- Experience in interpreting and analyzing network KPI ‘key performance indicators’
- Good understanding of Data Analytics solution and their use in resolving network and customer issues.
How to Apply
Interested and qualified candidates should:
Click here to apply
Job Title: Passive and Active Partner Governance Engineer
Location: Nigeria
Job Type: Full-time · Mid-Senior level
About the Job
- Responsible for Passive & Active Partner Governance, follow up on major escalated failures until resolution, Control the implementation of all job orders that take place within the network, generate daily reports of failures exceeding defined KPI, and follow through on all customer complaints
Key Accountabilities
Operations:
- Provide technical governance with MS partners.
- Follow up on the reported problem.
- Ensure that all the services providers strictly follow the SLA and report any deviation.
- All network changes/configuration are documented and follow through.
- Provide regular update on the state of the network
- Sign off of all network outages
- Supervise and conduct acceptance test for all the new nodes to be integrated to the network.
- Leading/Guiding the MS team during hardware and software change implementation.
- Effective Management of Spare Process within the operations in order to ensure sustained network KPIs.
- Supervise all special events projects like improvement drives, festival target optimization (Charismas, EID & New Year etc), Bombed/burnt sites restoration.
- Prepare and manage the annual operating plans OPEX (AOPs) for all the active and passive network systems in Airtel Nigeria( Financial)
- Prepare Annual Operating Plan compilation for active requirement for Airtel Nigeria Networks
- Validation/Auditing the processes and procedures across strategic partner operations
- Track SLA with strategic and non-Strategic partners to ensure compliance and impose penalty where applicable.
- Supervise software roll-out after first node implementation
- Audit Network configuration to ensure that all the nodes are running with latest software.
- Project manages MS transition.
- Provide support for all RAN related issue coming from customer, CSD.
- Prepare annual budget for additional spares base on network dimension
Reporting:
- Provide Emergency/Monthly/weekly network reports
- Measure KPIs of the Networks and report variance
Supervision:
- Monitor Network node availability
- Ensure adherence to SLA where necessary to ensure Airtel interest is not jeopardize at all times.
Skills & Knowledge
- Bachelor’s Degree or HND in Engineering or any related applied science field.
- Basic troubleshooting skills on Network Elements.
- Experience in different network vendor area, such as Ericsson, Huawei, NSN etc.
- Good Team spirit.
- At least 5 years Networks Operational experience in GSM environment.
- Proactive spirit.
- Getting it right the first time
- Technical knowledge on Network Elements (Switching Systems, RAN, MPBN and SIGTRAN)
- Action oriented.
- Attention to details.
- Accuracy.
- Personally motivated.
How to Apply
Interested and qualified candidates should:
Click here to apply
Job Title: Strategy and PMO Executive
Location: Nigeria
Job Type: Full-time · Mid-Senior level
About the Job
The Role Will Essentially:
- Work with the Executive Council Members to proactively prepare for the reviews
- Lead identified strategic projects as a program manager (design, project manage and follow up)
- Engage with external bodies and knowledge forums across Nigeria – Identify suitable external forums for representation by Airtel to build and strengthen the Airtel brand in Nigeria
- Provide administrative, strategic assistance and financial analysis support to the Executive in all business related matters – including preparation for various reviews, external speaking assignments etc.
- Plan, coordinate & minute the strategic reviews and meetings and update the Executive on status of various initiatives to ensure that deployments & implementations take place as per the plan.
Responsibilities
Strategy & Financial Planning:
- Provide input as required and implement the strategy on specific projects and initiatives. May also be required to perform a supportive role in different phases of the strategy development.
- Assist in the creation of strategies and financial plans in close coordination with Nigeria Executive Council Members
Strategic Support:
- Organize briefing materials and logistics for workshops or presentations
- Prepare and run the agenda and content for strategic business meetings, conferences and forums.
- Support decision making abilities of the Executive by conducting detailed analysis on key strategic issues.
Administrative Support:
- and external enquiries and as far as is possible process these through to their resolution.
- Prioritizing all incoming mail and ensuring necessary actions are taken
- Assist in organizing and maintaining systems for the storage and
- retrieval of information.
- Provide an effective interface between the Executive’s guests and other members of the company.
- Respond to internal
- General office support to include minute taking, monthly reporting, preparing presentation materials, dealing with telephone enquiries, filing and general correspondence.
- Develop and maintain records and information systems in accordance with office policy and procedures.
- Manage staff and resources allocated to the job in accordance with the authority’s policies and code of ethics and standards.
- Effective time and diary management for the executive.
- Handle other administrative functions of the Group.
Programme Management:
- Plan, coordinate & minute the strategic reviews & meetings and update the Executive on status of various initiatives to ensure implementations and deployments as per plan.
- Review and monitor various key programs to ensure consistency with defined objectives
Support / Networking with Internal / External Stakeholders:
- Support the CEO’s engagement with external stakeholders – Regulators, Suppliers, Partners including corporate gifting initiatives
- Coordinate with senior leadership in Nigeria and Nairobi for key data and information exchange and report preparation
- Act as Opco SPOC for Group initiatives
Skills & Knowledge
- A Degree in a Quantitative Degree, Economics, Accounting or the Social Sciences.
- Financially savvy
- Project & Program management skills
- Ability to work seamlessly across businesses and hierarchy levels
- Excellent organizational, interpersonal and networking skills
- An MBA or Masters’ Degree from a recognized institution.
- Minimum 12 years work experience, preferably 5 years in telecoms, business planning or financial services
- High energy person with the ability to organize, manage and deliver key strategic initiatives
- Strong communication skills – Both written and verbal
- Project & Program management skills
How to Apply
Interested and qualified candidates should:
Click here to apply
